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Privacy Policy

Hardline CQB Ltd

Company No: 17050656

Registered in England & Wales

 

Effective Date: 26th February 2026

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1. Introduction

 

Hardline CQB Ltd is committed to protecting your privacy and handling your personal data transparently and securely.

 

This Privacy Policy explains how we collect, use, store and protect your information when you use our website, make a booking, purchase products, or participate in our activities.

 

 

2. Information We Collect

 

 

We may collect the following types of information:

 

 

Personal Information

 

 

  • Name

  • Email address

  • Phone number

  • Date of birth (for age verification)

  • Emergency contact details (for participants)

 

 

 

Booking & Participation Information

 

 

  • Waiver submissions

  • Booking details

  • Event participation records

 

 

 

Payment Information

 

 

Payments are processed securely by third-party payment providers (e.g. Stripe or other approved processors).

We do not store full card details on our systems.

 

 

Website Usage Data

 

 

  • IP address

  • Browser type

  • Pages visited

  • Cookies and analytics data

 

 

 

 

 

3. How We Use Your Information

 

 

We use your information to:

 

  • Process bookings and event registrations

  • Administer waivers and safety documentation

  • Respond to enquiries

  • Process payments

  • Send booking confirmations and event information

  • Improve our website and services

  • Comply with legal obligations

 

 

We do not sell or rent your personal data to third parties.

 

 

 

 

4. Legal Basis for Processing

 

 

We process personal data under the following lawful bases:

 

  • Contractual necessity (to fulfil bookings and purchases)

  • Legal obligation (health & safety requirements)

  • Legitimate interests (business administration and improvement)

  • Consent (marketing communications where opted-in)

 

 

 

 

 

5. Data Sharing

 

 

We may share data with:

 

  • Payment processors (e.g. Stripe)

  • Website hosting provider (Wix.com Ltd)

  • IT and email service providers

  • Legal or regulatory authorities where required

 

 

All third parties process data in accordance with GDPR requirements.

 

 

 

 

6. Data Retention

 

 

We retain personal data only as long as necessary to:

 

  • Fulfil bookings and services

  • Meet legal and safety obligations

  • Maintain financial records for HMRC compliance

 

 

Waivers may be retained for a reasonable period for insurance and liability purposes.

 

 

 

 

7. Your Rights (UK GDPR)

 

 

You have the right to:

 

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (where legally permissible)

  • Restrict or object to processing

  • Withdraw consent (where applicable)

 

 

Requests can be made via email to:

info@hardlinecqb.co.uk

 

 

 

 

8. Security

 

 

We take reasonable technical and organisational measures to protect your personal data.

 

However, no online transmission is 100% secure, and users provide information at their own risk.

 

 

 

 

9. Cookies

 

 

Our website uses cookies to:

 

  • Improve website functionality

  • Analyse website traffic

  • Enhance user experience

 

 

You can manage cookie preferences through your browser settings.

 

 

 

 

10. Contact

 

 

If you have questions about this Privacy Policy or your personal data, please contact:

 

Hardline CQB Ltd

Email: info@hardlinecqb.co.uk

Gloucestershire, United Kingdom

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